Press Releases

What you need to known about the new UKGC rules

The HALLO ECHO

  UK’s Gambling Commission (UKGC) has proposed a set of new rules which will come into effect from 31 October 2018. The new rules are expected to ensure better protection and fairer treatment for consumers from the part of gambling businesses. The following are the five major points in the new rules that you must…

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UKGC: Mark Jarvis to pay penalty package for customer interaction failures

The HALLO ECHO

  Bookmaker Mark Jarvis is to pay £94,000 and overhaul its social responsibility procedures after failing to protect a customer who was showing signs of problem gambling. Over a 19-month period the operator failed to follow customer interaction rules when a customer showed problem gambling traits, including spending £34,000 on B2 gaming machines in one betting shop.…

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UKGC: Rank Group to pay penalty package for failing to protect a problem gambler

The HALLO ECHO

  An online operator is to pay £500,000 for failing to follow Gambling Commission rules which protect problem gamblers. A Commission investigation revealed that Rank Group failed to interact with a customer who was displaying problematic behaviour, contacted him during a self-exclusion period (1) and did not follow rules for the provision of credit. The…

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Former Gambling Commission National Compliance Manager, Stuart McPhee assumes new role at Bell-Fruit

The HALLO ECHO

  Bell-Fruit has confirmed the appointment of former Gambling Commission senior manager, Stuart McPhee to the newly created post of Director of Compliance. Mr McPhee joins Bell-Fruit, one of the best known gaming brands in the global industry, after 17-years service with the UK regulator. He reports directly to Bell-Fruit Managing Director Chris Butler who…

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MGA – Treatment of Intermediaries under the new Gaming Act

The HALLO ECHO

  The Malta Gaming Authority hereby notifies its licensees and the general public that with the coming into force of the new Gaming Act (Cap. 583 of the Laws of Malta), the regulatory treatment of what previously used to be called ‘intermediaries’ is to be assessed in light of the Gaming Authorisations Regulations (S.L. 583.05)…

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GiG offers PAY N PLAY option to operators to enhance UX and compliance

The HALLO ECHO

  Gaming Innovation Group Inc. (GiG) now offers an instant registration and payment option for its operators using Trustly’s Pay N Play system. The system allows players to optionally register and pay through their online banking accounts in Sweden and Finland, with Germany soon to be offered. The simple system will allow GiG’s customers to…

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