UK

IBAS Unveils New Plans to Become the First Gambling Ombudsman

The HALLO ECHO

The Independent Betting Adjudication Service (IBAS) has unveiled plans to become the new Gambling Ombudsman. IBAS believes the long-awaited UK Government White Paper will call for the creation of a new Ombudsman, once released. IBAS claims it is the perfect candidate for the role, aiming to protect consumers from gambling harm while raising industry standards…

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UK Gambling Commission Fines LeoVegas £1.32M for AML, Social Responsibility Breaches

The HALLO ECHO

  The UK Gambling Commission (UKGC) has announced that it has fined online gaming company LeoVegas £1.32 million ($1.34 million) after investigations discovered social responsibility and anti-money laundering failures. The operator, which runs a series of sites – leovegas.com, slotboss.co.uk, pinkcasino.co.uk, betuk.com and 21.co.uk –, will also receive an official warning and undergo an audit…

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UKGC Issues Guidance on Operator Complaint Handling

The HALLO ECHO

  The UK Gambling Commission (UKGC) has published advice on how licensees should handle complaints, as part of a review of complaints policies. The guidance comes after the Commission reviewed 34 licensee complaints policies from a range of sectors, assessing their accessibility and ease of use. Commission research revealed that 8% of gamblers had made…

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UK Will Not Ban Video Games Loot Boxes Despite Problem Gambling Findings

The HALLO ECHO

  Loot boxes in video games will not be banned in the UK, despite a government consultation finding evidence of a “consistent” association between the features and problem gambling. Loot boxes have attracted comparison with gambling because they allow players to spend money to unlock in-game rewards, such as special characters, weapons or outfits, without…

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Congratulations on appointment and invitation to meet ahead of Gambling Review

The HALLO ECHO

  The below letter is from John White, CEO of bacta, the trade body which represents seaside arcades and adult gaming centres across the UK. Congratulations on your appointment as Minister for Tech and the Digital Economy. We enjoyed a positive working relationship with your predecessor, Chris Philp MP, and look forward to enjoying a…

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PopOK Gaming Has Received a Certificate in the UK

The HALLO ECHO

  PopOK Gaming, a modern iGaming content developer, has successfully implemented all the technical improvements required by the UK market regulator and has been certified to provide its games in the region. Continuing its extension with colours flying, PopOK Gaming is now launching a range of games for local operators. 18 of its top-performing games,…

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