UK

UKGC Issues Stricter Consumer Protection Rules for Lockdown

 The HALLO ECHO
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  The UK Gambling Commission (UKGC) has published more stringent rules for online operators for protecting customers during lock down. The new set of rules come after new evidence has surfaced that show some gamblers maybe at greater risk of harm during lockdown. The new guidelines deal with the need for affordability checks, prevention of…

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UKGC Warns Operators Over Third Party Responsibilities As FSB Receive Sanctions For Failings

 The HALLO ECHO
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  The UK Gambling Commission (UKGC) has issued a warning to the gambling operators over third party responsibilities. The warning follows regulatory action taken against FSB Technology (UK) who will have to change the way it operates with additional licence conditions and pay £600,000 for advertising, money laundering and social responsibility failings. An investigation by…

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UKGC Announces Temporary Extension of Regulatory Return Submissions Dates

 The HALLO ECHO
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  The UK Gambling Commission (UKGC) has announced a temporary extension of regulatory return submissions dates. On feedback from operators and trade bodies, the UKGC has decided to allow operators an additional four weeks (28 days) to submit their regulatory returns. For annual returns, UKGC extended the window to submit returns from 42 days to…

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UKGC Reveals Reasons for Triplebet Licence Suspension

 The HALLO ECHO
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  The UK Gambling Commission (UKGC) has published the reasons for suspending Triplebet’s licence. Triplebet’s operating licence was suspended on February 17 as part of a package of sanctions for social responsibility and money laundering failings. An investigation found serious failings in Triplebet’s approach to anti-money laundering, the monitoring of business relationships and due diligence…

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UKGC Suspends Two Operator Licences Over GAMSTOP Participation Failure

 The HALLO ECHO
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  The UK Gambling Commission (UKGC) has suspended the licences of two online operators for failure to fully integrate with the GAMSTOP self-exclusion scheme. All online operators were notified in January that participating in GAMSTOP by 31 March was a requirement of their licence conditions. The decision to suspend the licences of Dynamic, trading as…

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UK ASA Bans “Misleading” Ad of Lucky Go Studio

 The HALLO ECHO
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  The UK Advertising Standards Authority (ASA) has banned an ad of Lucky Go Studio after a claimant challenged whether an in-game ad was deceptive owing to unrealistic chances of winning prizes while using the app. The commercial was first seen on 25 November 2019, which was initially shown as an in-play video ad for…

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