LeoVegas, a Swedish mobile gaming company and provider of online casino and sports betting services, has been accused of bombarding a gambling addict with emails before he blew £20,000 on one of the company’s sister sites.
The problem gambler reportedly stole the money from his mother and spent it all on gaming site LeoVegas after receiving the emails encouraging him to keep betting. He reportedly received emails as often as four times every day including offers of free spins and bonuses.
The man then gambled away £20,000 before 21.co.uk, a LeoVegas site, asked for ID verification and eventually blocked his account. His account was initially suspended just days after LeoVegas was fined £600,000 for accepting bets from problem gamblers.
The Gambling Commission is understood to have collected evidence relating to the case and is examining whether LeoVegas breached the conditions of its licence to operate in the UK.
A Gambling Commission spokesman said: “We are absolutely clear with operators about the rules that they must follow to prevent and protect their customers from experiencing harm from gambling. Where we see evidence that those rules are not being followed, we will investigate.”
