UK Gambling Commission Unveils a New Three-year Corporate Strategy

The UK Gambling Commission (UKGC) has launched its new Corporate Strategy for 2024 to 2027.

Titled “Gambling Regulation in a Digital Age,” the strategy underlines the Commission’s commitment to deliver on the decisions set out in the Government’s White Paper High Stakes – Gambling reform for the digital age.

In addition to continuing to deliver the core regulatory work, over the next three years, the Commission will make a series of commitments under the following areas of strategic focus:

• using data and analytics to make gambling regulation more effective
• enhancing the core operational functions
• setting clear evidence-based requirements for licensees
• being proactive and addressing issues at the earliest opportunity
• regulating a successful National Lottery.

The strategy prioritises key cross-cutting enablers, including a review of the people plan, approach to stakeholder engagement and ensuring the Commission has the right resources to regulate effectively.

Commission Chair Marcus Boyle said: “Our new three-year strategy ‘Gambling regulation in a digital age’ sets out how we will deliver the reforms set out in the Government’s gambling white paper, and successfully regulate the National Lottery under a new licensee.

“We are also setting out an ambitious programme to enhance the effectiveness of our regulation. A new data innovation hub will foster the smarter use of data. We will increase the transparency of our work to raise standards in the gambling industry, and we will be creative in disrupting those who seek to operate illegally.

“I want a fair, safe, and crime-free gambling market where consumers and the interests of the wider public are protected. This strategy will improve gambling regulation and move us closer to that vision.”

Commission CEO Andrew Rhodes said: “I am proud of how far the Commission has come in the last few years. We’ve tackled some of the critical issues facing operators and consumers, but the next cycle will involve delivering on some of the key decisions that we and Government have taken.

“Our objective is to be the authoritative voice on evidence and data, to tackle misinformation, delve into the facts, and help bring about improved outcomes for the public. Our Gambling Survey for Great Britain is one example of how we aim to embrace new data and intelligence.

“It is vital we maintain high standards for gambling consumers, working with industry to resolve issues at the earliest opportunity. We will continue to work across borders to tackle common issues like illegal gambling, and to learn and share regulatory best practice.”