Industry News

eCOGRA To Provide Alternative Dispute Resolution Service To Malta Operators

The HALLO ECHO

  Players at over 1,000 online gambling sites able to submit disputes to eCOGRA   The Malta Gaming Authority (MGA) has authorised eCOGRA, the independent testing laboratory, to make available its Alternative Dispute Resolution (ADR) service to players at certain MGA licensed online gambling operators. eCOGRA’s fast and impartial dispute resolution service has been available…

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Casinos Austria complies with ECA Responsible Gambling Standard

The HALLO ECHO

  Casinos Austria, one of the oldest casino companies in Austria, has completed the certification formalities that would make it compliant with the ECA Responsible Gambling Framework. An independent audit conducted by Austrian Standards approved the procedures. The company has become up-to-date in complying standards in Responsible Gambling for the licensed land-based casinos industry that…

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Cayman Islands amends gambling law

The HALLO ECHO

  The government of Cayman Islands has amended the gambling regulations. In the newly proposed the Gambling Amendment Bill 2018, which will be discussed in the next Meeting of the Legislative Assembly, the government plans to increase the penalties for engaging in acts of illegal gambling. The purpose of the bill, according to the government…

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Portugal issues license to Luckia’s online casino

The HALLO ECHO

  The Serviço Regulação e Inspeção de Jogos do Turismo de Portugal (SRIJ), Portugal’s gambling regulatory body, has issued a license to Spanish gaming company Luckia to operate online casinos and sports betting facilities. Luckia Gaming Group will operate in the country using the Luckia.pt domain. The Luckia.pt domain is still under wraps, which kind…

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UKGC: Mark Jarvis to pay penalty package for customer interaction failures

The HALLO ECHO

  Bookmaker Mark Jarvis is to pay £94,000 and overhaul its social responsibility procedures after failing to protect a customer who was showing signs of problem gambling. Over a 19-month period the operator failed to follow customer interaction rules when a customer showed problem gambling traits, including spending £34,000 on B2 gaming machines in one betting shop.…

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MGA issues warning to unauthorised operators

The HALLO ECHO

  The Malta Gaming Authority (MGA) has issued a warning to operators and providers of gaming services and gaming supplies, including those offered by remote means, that only licensed operators will be allowed in the country. MGA reiterated that according to article 13 of the Gaming Act, the companies can function in and from Malta,…

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